QUALITY POLICY

SAMMLER V. Michalopoulos SA uses a holistic approach to Quality Management that ensures the procedures, methods and programs required to comply with National legislation combined with the requirements of the Company’s Quality Policy, in which it believes firmly, based on the following principles:

• Quality is the cornerstone of the company’s development and continuous improvement of the Quality System is our primary goal. Both the policy and the Quality System will be reviewed and improved to meet the ever-increasing expectations of our customers
• We constantly adapt the content of our services to meet the changing needs of customers.
• We are committed to providing the necessary training and resources to achieve the goals, but we also Motivate, guide and support the company’s staff to actively participate in the effectiveness of the System.
• We work with stakeholders to achieve defined quality goals and objectives, and we are committed to promoting the application of a process approach and a risk approach.
• We are committed to establishing, monitoring and reviewing measurable quality objectives, which we recognize are the driving force for continuous improvement of the established Quality System.
• We are committed to developing partnerships with clients to ensure continued positive progress.
• Each of us has the responsibility to ensure compliance with standards, regulations and legislative provisions and to be consistent with the policies, principles and quality culture of SAMMLER V. Michalopoulos SA The responsibility starts with the Management and spreads to all operational units and its people.

Finally, it is our policy to ensure to our staff a sense of pride in the performance of our Company in the field of Quality!